Privacy Policy

1. Introduction

Sigma Dynamics Technologies (“we”, “our”, “us”) operates the Ibandla lika Krestu App mobile application (“the App”). This Privacy Policy describes how we collect, use, disclose, and protect information when you interact with our App, services, and systems.

By using Ibandla lika Krestu Ap, you agree to the practices outlined here.

2. Information We Collect

2.1 Personal Information Provided by You

When registering or using the App, we may collect:

• Name and surname
• Email address
• Phone number (for phone authentication)
• Profile information (church branch, role, avatar)

User-generated content, such as:

• Notes
• Bookmarks
• Bible highlights
• Saved songs
• Reminders and events
• Feedback submissions

2.2 Authentication & Security Data

To secure your account, we collect and generate:

• Firebase User ID (UID)
• Device ID for managing secure session tokens
• JSON Web Tokens (JWTs)
• Login timestamps and session data

Passwords are hashed and never stored in plain text.

2.3 Automatically Collected Information

When you use the App, we automatically collect:

• Device model and operating system
• App version
• IP address
• Usage logs and analytics
• Error and crash logs
• Push notification tokens

This helps us improve performance, security, and user experience.

2.4 Financial and Donation Information

If you make donations through third-party gateways (e.g., PayFast, Stripe):

• Payment data is processed by third-party payment providers.
• We do not collect, store, or have access to your card details.
• We only receive confirmation metadata such as transaction ID, date, and amount.

2.5 Third-Party Services and SDKs

Ibandla lika Krestu Ap integrates with the following services:

• Firebase Authentication
• Firebase Storage
• Google Sign-In
• Facebook Login
• Apple Authentication
• Expo SDK Services
• Azure Cloud Services
• PayFast / Stripe (for donations)

These services may collect device identifiers and authentication metadata in accordance with their own privacy policies.

3. How We Use Your Information

We use collected information to:

• Create and manage user accounts
• Authenticate user logins securely
• Store bookmarks, notes, songs, and reminders
• Personalise content and improve user experience
• Communicate announcements and updates
• Manage events, church branches, and notifications
• Process donations (through third-party providers)
• Improve app performance, analytics, and security
• Detect and prevent fraud, misuse, or security threats

We do not sell or rent your personal information.

4. Sharing Your Information

We may share information only in the following cases:

✔ With service providers

(e.g., Firebase, Azure, PayFast, Google, Apple, Facebook)

✔ For legal compliance

We may disclose information if required by:

• Law enforcement
• Government authorities
• Court orders

✔ With your consent

If you explicitly agree to optional features.

We never sell your data to advertisers.

5. Data Storage, Security & Protection

We implement strong security measures such as:

• Hashed passwords
• Encrypted transmission (HTTPS)
• Secure token storage (e.g., SecureStore on device)
• Firebase enterprise-grade authentication security
• Access controls and audit logs

While no system is 100% secure, we strive to protect all data using industry best practices.

6. Data Retention

We retain your information only as long as necessary for:

• Providing the App’s services
• Legal and security requirements

If you delete your account, your personal data and content will be removed from active systems except where legally required to retain records.

7. Your Rights and Choices

You may:

✔ Update your profile information

Directly through the App.

✔ Request account deletion

Via the in-app account deletion feature or by contacting: spha@sigmadynamics.co.za

✔ Request copies of your data

We can supply exportable JSON copies of your content upon request.

✔ Opt out of notifications

By turning off notifications in your device settings.

8. Children's Privacy

Ibandla lika Krestu Ap is not intended for children under 13.

We do not knowingly collect or store information from anyone under that age.

If you believe a child under 13 has submitted personal data, please contact us immediately.

9. International Data Transfers

Ibandla lika Krestu Ap uses cloud services hosted in global regions (including Azure and Firebase).

Your data may be processed and stored outside your home country, but always under secure and compliant conditions.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

We will notify users of significant changes through:

• App updates
• In-app announcements
• This Privacy Policy webpage

Continued use of the App after changes indicates acceptance of the new terms.

11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact:

Sigma Dynamics Technologies
📧 Email: spha@sigmadynamics.co.za
🌍 Website: /privacypolicy